Customer Support
Our dedicated customer support team is here to assist you with any questions or concerns.
How Can We Help?
Our support team can assist you with:
- Order tracking and status
- Product information and recommendations
- Returns and refunds
- Payment issues
- Shipping and delivery queries
- Account management
Support Channels
Phone Support: +91 80778 83551
Hours: Monday - Saturday, 10:00 AM - 7:00 PM
Email Support: gauravguptabjr@gmail.com
Response Time: Within 24 hours
FAQs
How do I track my order?
You can track your order using the tracking link sent to your email after dispatch.
How long does delivery take?
Typically 3-7 business days depending on your location.
Is COD available?
Yes, Cash on Delivery is available for orders above ₹299.
How do I cancel my order?
Contact us within 1 hour of order placement for cancellation.
Escalation Matrix
If your issue is not resolved within 48 hours, please escalate to our senior support team at gauravguptabjr@gmail.com
Business Inquiries
For wholesale, partnership, or bulk orders, please email us with your requirements.